"Knowing yourself is the beginning of all wisdom." --Aristotle In recent years, there has been a growing interest in emotional intelligence (also known as EQ), prompting numerous scholars to conduct research and write books and articles on the subject. Through their work, these scholars have defined emotional intelligence and presented models outlining the skills and … Continue reading EQ 101: A Very Brief History
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The Importance of Emotional Intelligence
"In a very real sense we have two minds, one that thinks and one that feels." --Daniel Goleman About a year ago, I was asked to collaborate with university faculty and school personnel (e.g., administrators, principals) on the writing of a grant which aimed to promote the development of emotional intelligence in P-20 students. And … Continue reading The Importance of Emotional Intelligence
Email 201(b): Writing Done Right
"An email can make or break a potential opportunity for you, so send and respond to them wisely!" --Leila Lewis There are several questions you should ask yourself before sending an email: (1) Should I be sending this?, (2) Have I included the details necessary for the recipient to understand my question or concern?, (3) … Continue reading Email 201(b): Writing Done Right
Email 201(a): Writing Done Right
In my twenty-plus years as an educator, I have worked with countless students who felt they had acquired ample knowledge about a particular topic, yet were still unsure how to apply that knowledge in a meaningful and relevant way. As their instructor, it was my responsibility to support them in bridging the gap between knowing … Continue reading Email 201(a): Writing Done Right
Email 102(b): What (Not) To Write
In my previous post, Email 102(a): What (Not) To Write, I addressed the dos and don'ts of writing professional and effective emails, with particular emphasis on the greeting, body, and closing. In this post, I address dos and don'ts surrounding two additional elements of email communication: the subject line and the signature. The Subject Line … Continue reading Email 102(b): What (Not) To Write
Email 102(a): What (Not) To Write
"Deciding what not to do is as important as deciding what to do." --Steve Jobs In one of my favorite guilty-pleasure TV shows, What Not to Wear, fashion gurus Stacy and Clinton collect clandestine (i.e. kept secret or done secretively) footage of a poorly-dressed and unsuspecting victim, who has been nominated by friends and family … Continue reading Email 102(a): What (Not) To Write
Email 101: Four Personae to Banish Now
"The best time to call is...EMAIL." -Unknown In my role as an instructor and program coordinator at a medium-sized university, I receive hundreds--yes, hundreds--of emails every week. Most of these emails were sent by students hoping to benefit from my assistance. However, much to my dismay, many seem blissfully unaware of the ways in which … Continue reading Email 101: Four Personae to Banish Now
The Power of Communication
"Communication works for those who work at it." -John Powell Due to the virtual explosion of technology and social media over the last few years, we are now inundated with tweets, blogs, texts, emails, and other forms of communication. Many of these communications come from people we either know very little about or have yet … Continue reading The Power of Communication
Tracey Kumar 